countryside FURANO

JP / EN

Contact

雪の家

For inquiries regarding services or contracts from companies,
please fill out the form below.
You can also contact us directly by phone.
For accommodation reservations, please click here.

090​-3019​-2688 Business Hours: 8:00~21:00
/ Open 365 days a year

」is a required field.

    Privacy Policy

    countryside FURANO (hereinafter referred to as “the Facility”) recognizes the importance of personal information protection and complies with the laws concerning the protection of personal information (hereinafter referred to as the “Personal Information Protection Law”). In addition, we strive to handle and protect personal information appropriately in accordance with the following privacy policy (hereinafter referred to as “this Privacy Policy”).

    1. Definition of Personal Information

    Personal information refers to information related to an individual, including but not limited to their name, date of birth, gender, phone number, email address, occupation, workplace, payment information, and any other information that can identify a specific individual.

    2. Collection and Use of Personal Information

    The Facility will collect and use personal information only within the scope necessary for the following purposes. The collection of personal information by the Facility is based on the voluntary provision by the customer, and by providing personal information, the customer consents to the use of such information in accordance with this policy.
    • Communication related to business operations, implementation of transactions and contracts, and other management activities
    • Billing for services used and confirmation of payment
    • Notification of new services and features
    • Conducting various surveys regarding services used and information provided

    3. Provision of Personal Information to Third Parties

    The Facility will not disclose or provide personal information to third parties without prior consent from the individual, except in cases based on laws and regulations or for other legitimate reasons.

    4. Security Management of Personal Information

    If an individual requests the disclosure of personal information based on the provisions of the Personal Information Protection Law, the Facility will confirm that the request is from the individual and respond appropriately and promptly. However, in the following cases, the Facility may not disclose all or part of the information:
    • If there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
    • If there is a significant risk of hindering the proper execution of the Facility’s business
    • If disclosing the information would violate other laws and regulations.

    5. Management of Personal Information

    The Facility strives to manage personal information accurately and up to date, taking necessary and appropriate measures to prevent the loss, destruction, alteration, and leakage of personal information for its security management. Additionally, if an individual reports that the disclosed personal information is inaccurate, the Facility will confirm the content through appropriate methods and will add, change, correct, or delete the information as necessary. However, please note that deleting information may result in the inability to provide certain services.

    6. Compliance with Laws and Regulations and Improvement

    The Facility aims to maintain the appropriate handling of personal information by continuously improving its handling system and operational methods in response to external opinions, such as complaints and consultations, social conditions, technological advancements, changes in the Facility’s management situation, and suggestions for improvement from both inside and outside the organization. Furthermore, when laws, guidelines, or other norms related to the handling of personal information are enacted or revised, the Facility will establish a system in line with the new content and ensure compliance with those norms. The Facility may change the content of this Privacy Policy as necessary in response to changes in laws and regulations or improvements in operational methods. The revised content will take effect when it is posted on this website.

    7. Non-Identifiable Behavioral History Information

    The Facility may collect behavioral history information to display appropriate advertisements or content (such as products) to users of its services. This information does not include any personal information that can identify an individual (such as name, date of birth, email address, credit card information, etc.) and, when considered alone, differs in nature from what is defined as “personal information” under the Personal Information Protection Law. Behavioral history information is collected using cookies.

    8. Contact Information

    For inquiries regarding the handling of personal information by the Facility, please contact us at the following:

    Contact Information
    countryside FURANO
    Zip Code: 071-0526
    19-6, Higashi 6-sen, Kamifurano-cho, Sorachi-gun, Hokkaido

    I agree to the Privacy Policy